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Australia earns the coveted spot as the world’s top country brand for
the third consecutive year, according to the 2008 Country Brand Index (CBI)
which will be officially released Tuesday, Nov. 11, 2008 at London’s
World Travel Market, the premier annual exhibition of the global travel trade.
Rising from its sixth place ranking last year, Canada is recognized second and
the United States rounds out the top three country brands in the 2008 study.
Other countries making the top 10 include Italy, Switzerland and France. The
CBI examines how countries are branded and ranked according to key criteria,
and identifies emerging global trends in the world’s fastest growing
economic sector – travel and tourism, which accounts for US$5.9 trillion
of economic activity worldwide this year and more than 238 million jobs.

CBI, now in
its fourth year, is a comprehensive study of approximately 2,700 international
business and leisure travelers from nine countries conducted by FutureBrand, a
leading global brand consultancy, in conjunction with public relations firm
Weber Shandwick’s Global Travel & Lifestyle Practice. This
year’s index includes rankings and trends as well as travel motivations,
challenges and opportunities within the worlds of travel, tourism and country
branding (visit http://www.countrybrandindex.com for complete results).
Rising
Stars The CBI also identified China, the United Arab Emirates (UAE) and Croatia,
respectively, as the top three “rising stars” – those likely
to become major tourist destinations in the next five years. Also making the
list this year are Vietnam, India and Cuba. In addition, this year’s CBI
includes an in-depth report of how China fares post- Beijing Olympics.
“In this
our fourth year, it is exciting to see many countries embracing the idea of
brand. However, we still feel this is a largely underdeveloped category with
most countries continuing to promote and market themselves in ways that are not
differentiated. Particularly in the coming years, country brands must improve
both their strategic orientation as well as their delivery,” said Rina
Plapler, senior executive director, FutureBrand.
This
year’s CBI touches on a variety of topics relevant to travelers and
tourism professionals including: intergenerational travel (represented by
countries such as the U.S., Canada and Japan), medical tourism, mainstream
luxury (represented by countries like Japan and Spain),
‘stay’cations and a rise in the off-the-beaten-track trips. Other
notable trends this year focus on niche travel opportunities and the changing
destination landscape.
“With
the current state of the world— economic turmoil, political unrest and
global warming—it’s always fascinating to see which countries come
out on top in branding themselves, generating global recognition and fueling
the travel and tourism industry,” said René A. Mack, president, Weber
Shandwick’s Travel & Lifestyle Global Practice.
The following
are key highlights from this year’s Country Brand Index including six new
brand categories denoted with an asterisk. The top five countries are listed in
rank order for each category:

The
2008 Country Brand Index reports a number of emerging trends in
travel and tourism that include:
- Changing
Landscape –
Within the industry, there has been a significant shift in the countries
that are experiencing real tourism growth. Traditional tourism
“hotspots” are being overshadowed by rising star destinations.
In terms of regional performance, Africa, Asia Pacific and the Middle East
are experiencing higher growth rates than the average world demand. Chief
among the changing landscape, citizens are becoming more outspoken about
the brands their countries are aligning with to propel tourism, from branding
efforts to logos to key messaging. The desire of many travelers to seek
authentic vacation experiences has led to a rise in poverty travel –
visiting poverty-stricken and/or polluted places and communities that
showcase a reality otherwise unseen on an upscale or exotic expedition.
- Specialized
Travel on the Rise – Rapid growth in formerly niche travel
and tourism markets continues to be a trend within the industry,
including:
- Rise of Women – Women are traveling
more frequently without men, and women-only tours and retreats are
becoming increasingly popular. Women comprise over half of adventure
travelers worldwide.
- Grandchild on Board – Affluent
retirees in the U.S., Canada and Japan are traveling more and more. Half
of vacationing baby boomers are now traveling with their grandchildren,
indicating a new segment of multi-generational travel.
- Finite Travel – There is a rise in
people visiting places and/or species that are seen as endangered or in
some form of time-related environmental risk. From polar bear and harp
seal excursions to rain forest expeditions, many travelers are making it
a priority to visit these places before they are irrevocably altered.
- Spontaneous Travel – The
biological imperative to escape will never go away, however, high
pressured lifestyles and advances in online travel have resulted in
consumers taking shorter trips each year, often booked last minute.
- Religious Tourism – The
concept of religious sites and pilgrimages is again becoming increasingly
popular among travelers. For instance, the Vatican launched the
world’s first airline for Catholic pilgrims. Specialized religious
tours are catering to orthodox believers.
- Luxury
Flying Upgrades –
Responding to need, many airlines have developed greater flight options
and service classes to cater to the lucrative luxury travel market. These
include First and Business Class only airport terminals, as well as new
and improved upper class sections in airplanes introduced by leading carriers
such as Singapore Airlines and Emirates Airlines. Additionally, there are
a variety of new alternatives to conventional air travel that provide
greater flexibility to the luxury traveler. Chief among them is the
increased availability of regional jets and air taxis. Airports are
upgrading at a faster rate, with technological advances such as Radio
Frequency Identity (RFID), smart ID cards and self-check-in playing a
greater role in the airport experience. The check-in process is also
continuing to evolve, as airlines like Air Canada continue to develop bar
code technology to allow passengers to board solely with their cell phones
(without a printed e-ticket).
Study
Methodology FutureBrand has developed a three-tiered evaluation system for ranking country
brands. This Index incorporates global quantitative research, expert opinions,
and references relevant statistics that link brand equity to assets, growth and
expansion. The result is a unique evaluation system that provides the basis of
our rankings. Almost 2,700 respondents from nine countries including the US,
UK, China, Australia, Japan, Brazil, UAE, Germany and Russia participated in a
travel survey. Participants were screened to include frequent international
travelers (who travel internationally more than once a year) between the ages
of 21 and 65, with a balanced split between men and women. Business and leisure
travelers were both included. Respondents answered questions about behavior
around destination selection; country associations with particular attributes;
and overall awareness/familiarity, past visits, intent to visit, and
willingness to recommend destinations to others. Survey results were aggregated
and weighted in proportion to their regions’ respective volume of travel
consumption. This was done in order to minimize potential bias around preferred
locations from respondents from regions that may have been over-represented in
the sample. Performance on attributes by country was then considered against
expert opinions and secondary statistics in order to generate the country
rankings.
About
Weber Shandwick Weber Shandwick is a leading global public relations agency with offices in
over 79 markets around the world. The firm’s reputation is built on its
deep commitment to client service, creativity, collaboration and harnessing the
power of Advocates - engaging stakeholders in new and creative ways to build
brands and reputation. Weber Shandwick provides strategy and execution across
world-class practices such as consumer marketing, healthcare, technology,
public affairs, corporate/financial and crisis management. Its specialized
services include digital/social media, advertising, market research, and
corporate responsibility. Weber Shandwick received the highest
client-satisfaction honors in the 2007 Agency Excellence Survey by PRWeek U.S. and in
2006, was named Large PR Firm of the Year (PR
News U.S.), European Consultancy of the Year (The Holmes Report) and
Network of the Year (Asia Pacific PR Awards). The firm also won the United Nations
Grand Award for Outstanding Achievement in Public Relations for the past three
years. Weber Shandwick is part of the Interpublic Group (NYSE: IPG). For more
information, visit www.webershandwick.com.
About
FutureBrand FutureBrand part of the Interpublic Group of Companies, Inc. (NYSE: IPG), is a
leading brand consultancy within IPG that commands a global presence spanning
20 offices in 16 countries. Partnering with the world’s leading
companies, FutureBrand helps its clients to develop profitable brands both
today and into the future. Offering a full range of services from consumer
branding and corporate identity, to brand identity, packaging design and
beyond, FutureBrand works with clients to measure and increase brand value,
define breakthrough brand strategies and create powerful brand experiences.
Clients include ArcelorMittal, P&G, Microsoft, Nakheel, Intel, Barclays
Premier, Nokia, Nestlé, MasterCard, UPS, and Unilever. For more information visit
www.futurebrand.com.
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